Charlie Kramer
33 Dale Drive, Royersford, PA 19468
Home: 610-792-3456 Cell: 610-710-6019
crk1@hood.edu
Professional Summary
Over the course of past work experience, commonalities are customer service, collaboration, and
functioning as a positive team player in a business setting. My upbeat and positive attitude was
significant towards giving me the respectable recognition from customers and employees as well as
management.
Skill Highlights
Energetic work attitude Active listening skills
Courteous demeanor Attained leadership roles
Strong organizational skills Opening/ closing procedures
Adaptive team player Top sales performer
Work Experience
Blazer Radio January 2012 to Current
Radio Dj
Frederick , MD
Developed, implemented and participated in a weekly talk radio format in which various topics are
addressed and discussed, along with instituting a play list integrating various genres of music.
Hood College Best Buddies August 2011 to Current
Club Officer, Social Media Coordinator
Frederick, MD
Best Buddies is a program that gives college students the chance to develop social programs and
outings, and to form friendships and build relationships with adults who have mental and physical
disabilities. Responsibilities include, updating the social media sites such as facebook and twitter to
publicize Best Buddies events and functions, as well as update information on the college students with
their assigned buddies.
Hood College February 2011 to Current
Overnight Host
Frederick, MD
Provide incoming freshman with experiencing what college life is like, answering any questions or
concerns the perspective student or parent might have about the school plus display a positive attitude
to make the perspective student feel comfortable and become excited about college.
Hood College Student Life Dept September 2010 to Current
Work-study
Frederick, MD
Assist in helping answer questions and concerns students have about college issues, events, and
programs offered. Also distributed information regarding events on and around campus that are
happening currently. Addressed and answered phone calls, helped maintain organization and order
within the office, and formed close relationships with co workers, students, and management.
Staples April 2010 to Current
Customer Service/ Sales Associate
Royersford, PA
Address customer's questions, problem solve, and handle complaints in person and via phone. Also assist customers in selecting items that fit their needs and to keep the front end of the store organized and
orderly. Handle financial dealings, warranty information, and product protection plans for customers. To
build and maintain effective relationships with co workers, customers, and management as well as
informing customers about the latest information regarding certain products.
Scott Key Center January 2013 to May 2013
Intern
Frederick , MD
Assist in promotion of the business by writing articles in the company newsletter and local newspaper.
Developed, filmed, edited and produced a training video for the business regarding public relations.
Attended staff meetings and recorded via notes what was discussed, and provided that information to
management. Emailed different clients to assist in answering concerns and questions. Developed close
relationships with co workers, clients, and management focusing on team collaboration.
Education and Training
Hood College 2014
Bachelor of Arts: Communication Arts
Frederick, MD, United States of America
West-Mont Christian Academy 2010
High School Diploma
Pottstown Pa, United States of America